Software - The Matchmaking Institute

Comprehensive Fundraising Software

matchmaking crm software

The software is very good value for the amount we pay. Matchmaker genuinely want to help your company grow and is willing to devote the time to understand YOUR needs. I like that it tracks table assignments to prevent overselling an event. Recommendations Research reviews online to make an informed decision.

Integrated Application Features

Laura from Yolo Hospice Inc. It is easy to to use and navigate. MatchMaker FundRaising Software has gone beyond impacting our fundraising program. Support effective and efficient donor management Enable timely, personal follow-up with donors Maintain comprehensive records Facilitate targeted fundraising appeals Manage annual, capital and endowment campaigns Be the best tool to raise more money in less time with less hassle Learn More. Staff turnover and volunteers are a reality of fundraising. MatchMaker FundRaising Software architects built the software with features to help increase the likelihood of donors continuing to be engaged with an organization and increasing their donations to the organization.

It is suitable for a range of nonprofits including those involved in animal welfare, healthcare, faith-based ministries, private schools and more. MatchMaker FundRaising Software enables users to develop and manage donor-focused fundraising.

The solution offers a note system to track and follow up with each donor. The solution also provides event management, membership processing, volunteer management and grant proposal tracking. Rob from BullyingCanada Specialty: National Organizations Number of employees: This software does everything you could want it to do and then some!

It allows you to fully house all required information about a donor that you'd need such as their contact information, giving history, etc. It is the most advanced software I have ever used to date. I don't know of any! I love this software! The only one I could think of, If I really had to pick one, would be, is the learning curve. It does take a little while to fully learn how to use the program.

It's intuitive and easy to use. The value and customer service are good. Pat from Brunner Literacy Center Specialty: I have been a client of MatchMaker Fundraising Software for nearly 10 years. Additionally, MatchMaker is a great value and an investment that I know will continue to work for me — the client. I have used both versions of MatchMaker — Standard and Enterprise. Both have suited my needs, but I love the features Enterprise offers that will make it possible to expand and grow our organization.

Implementing MatchMaker was easy; it was just a matter of sending the data and within a short period of time, we were up and running. Online training makes it possible to keep current with the software updates and professional topics that help with fundraising in general. The professional, knowledgeable and personable staff is always available to assist with questions and is open to suggestions for new features within the system.

For someone who is not very computer savvy, the software is very easy to use. It is set up logically, provides helpful reports, and timely updates.

The Campaign feature of the software has made it possible to maintain up-to-the-minute progress and keep the momentum going. One of the outcomes of the campaign has been the number of new donors.

We will be able to grow our organization over the next several years through the number of people we have touched through this campaign. MatchMaker has the best customer service. Any question you have you can pick up the phone and they are always so friendly, patient and helpful! The software is very easy to use! The graphics are a little outdated. I also wish I could further customize the reports and their formats as they are not always intuitive enough for what I need.

We've been able to manage our customer database with our donor database. The customer service is great! I get fast responses and personalized help.

I also appreciate the webinars. I'm not able to use the product on a daily basis, thus I forget all the steps to do something, so I call for help regularly. The graphics are a little outdated and the report titles are not always intuitive enough for me to find what I need quickly. Laura from Yolo Hospice Inc.

There are some features I fumble using; writing queries, recalling where to edit lists or amend codes. Pam from Kansas Food Bank February It is a very simply process to creat the type of report you are looking for.

The report is very easy to read and obtain information. At times, I have to look a little harder to find what I am in need of. System could be just a little more user friendly. Jordan from Susan B. Allen Memorial Hospital Foundation Number of employees: This software is what keeps the foundation moving as a well oiled machine.

The organization and the reports available help us to maintain but to also stay in touch with our donors and expand our reach. The organization and the capabilities that this software offers. The reports are very helpful in keeping our Foundation organized.

I wish we had the capability to store some of the documents and images within the constituents profiles for record keeping. Sara from Altru Health Foundation Number of employees: It's easy to track donors and keep them all in one easy to use program.

It is easy to run reports. My boss asks for certain reports to have specific information on them. I can usually find the right report to run in minimal time. I was new to this program and found it very easy to use. Lagging, where it won't load and then just closes out completely. Wish I could unpost a batch myself instead of having to call in.

I wish there were more options in the reports area that way I wouldn't have to create so many queries. David from Desert Foothills Library June Customer service is responsive and personal. We can call any time and any issues are resolved quickly. Once training is completed, the software is easy to use. The software is very good value for the amount we pay.

Not the most glamorous product available but this is reflected in the price. Some actions in the software require multiple cumbersome procedures but this does not detract from overall benefits. The software could be more intuitive. Lindsey from Ellinwood Hospital Foundation Number of employees: MatchMaker makes it easy for me to do more meaningful fundraising work, rather than being stuck in the office doing paperwork. It makes a lot of the "back office" tasks take a quarter of the time they once did, freeing me up for other things.

I couldn't give them a more glowing recommendation - they have consistently worked with me on any issue, even helping develop organization-specific data entry - making it work even more efficiently and effectively for my organization.

The system is easy to navigate: It's so easy to enter meaningful data. The fields are usable, and you can add infinite custom fields to make it work specifically for your organization or scope. The customer service is the best around. I can't think a single vendor or company that compares in terms of customer service. They are amazing - you get a real person on the phone 98 times out of ; when you don't, you leave a message, and they call back within an hour.

I can't say enough about the team they have! It's everything in one place: It is a miracle worker for small non-profits - it does so much, and is very affordable. It's like having another person in the office, without the cost of one. I always forget the steps to set up a tribute.

Literally - that's my only complaint. I get started on a gift, realize I haven't set up the admin side appropriately and have to back track. I wish there were a shortcut.

Betty from Lindsborg Community Hospital Number of employees: Better reports, less time entering gifts, better tracking of donors. The software is so much easier to used than what had been in place for many years. It is "logical" in the way you can perform the day to day tasks, adding new donors "on the fly". It is obvious the developer knows what a non-profit fundraiser needs to complete the tasks on hand.

If the zip code is in the software, it will auto-fill the city and state. If the zip code is new to the software, the city and state will need to be entered the first time.

MatchMaker Fundraising Software customer service is second to none in availability, response time and solutions generated. The variety and ease of searches, reporting and donor correspondence provide strategic donor management. Event management combines the multiple aspects of any event and delivers a seamless tracking from start to finish. Initially, queries were difficult to grasp. Trial and error lead to some frustrating results; however, the training workshops specific to this aspect have been invaluable to my understanding and use of queries.

Sara from CommQuest Services, Inc. Better organized data and contact information with ability to more strategically meet fundraising goals! The availability of client services and step by step directions to achieve fundraising goals. Can be difficult to understand how to work each function to the maximum usage for best results and more organized data collection. I love that this software was designed by a fundraiser.

This makes it easy to use and easy to understand! MatchMaker has the best customer service and I love that I can speak with a person anytime I have a question. Queries can be difficult in the beginning. I have found the more I use them they become easier to create. I like that it tracks table assignments to prevent overselling an event.

I like the help menu and really like the quick response time to any questions. I'm a new user and still learning. I believe once I have the framework set up I'll be more savvy to all that it can do. Tina from Jewish Free Loan May The customer service and attention to client needs is one of the best I have ever encountered.

They are always available - immediately!! Their staff is professional, competent and very knowledgeable. I cannot praise them enough. I like the availability of regular training as well as their written communication and newsletter. MatchMaker FundRaising Software architects built the software with features to help increase the likelihood of donors continuing to be engaged with an organization and increasing their donations to the organization.

Staff turnover and volunteers are a reality of fundraising. Yet MatchMaker is powerful enough to enable even the most casual user to implement a dynamic and personal dialog with donors.

MatchMaker FundRaising Software has separate transaction screens for gifts, pledges, pledge payments, in-kind gifts, events and membership. Each transaction screen provides fields for recording information specific to that type of transaction. From the simple to the complex, the data you have so carefully secured, entered, and maintained can be quickly made available in easy to comprehend, yet detailed reports that will enable you to plan all your fundraising activities.

The Fundraising Plan is a free tool designed to enable your organization to easily create a fundraising plan that will serve as a guide for all of your fundraising activities. The thing that I like best about MatchMaker is that they are not just a software company. They are in the business of helping us succeed as nonprofits. MatchMaker FundRaising Software has gone beyond impacting our fundraising program.

We certainly use the database to track donors, remind us when certain grants are due, and manage our annual fund-raiser. But in addition we set up fields to track our volunteer tutors and student hours and goals! There are so many amazing things we have discovered MatchMaker can do! See all fundraising efforts in one place. No need to buy additional modules.

Support effective and efficient donor management Enable timely, personal follow-up with donors Maintain comprehensive records Facilitate targeted fundraising appeals Manage annual, capital and endowment campaigns Be the best tool to raise more money in less time with less hassle Learn More.

The Fundraising Plan a Tool for Nonprofits.

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matchmaking crm software

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matchmaking crm software

Each transaction screen provides fields for recording information specific to that type of transaction. It even gives you a zip code analysis if you need it for non-profit bulk mail! David from Desert Foothills Library.

matchmaking crm software

Foreign affairs matchmaking someone who is not very computer matchmaking crm software, the software is very easy to use. Cons I don't know of any! Recommendations Take your time to check out a variety of software packages. Cons The graphics are a little outdated and the report titles are not always intuitive enough for me to find what I need quickly. MatchMaker FundRaising Software enables users to develop matchmaking crm software manage donor-focused fundraising. Likes Best It's intuitive and easy to use.